Soft Breeze is a Bogotá-based services company providing telephone marketing, back office, technical support and IT consulting. We help businesses scale customer operations without losing the human touch.
From the first call to long-term support, we handle the operational layer of your business so you can focus on growth.
Outbound and inbound calling, lead qualification, follow-ups and structured customer service representation built for natural and legal entities.
Day-to-day operational support, third-party service assistance, marketing packages and structured contracting for the businesses we represent.
Hardware, software and information recovery consulting. Structured solutions, technology diagnostics, and ongoing support across all kinds of IT environments.
Planning of IT networks and systems oriented toward marketing activities, plus intelligence on national and international markets to inform decisions.
We act as a commercial agent, mandate holder or representative — including for foreign companies entering the Colombian market — and operate franchises tied to our core services.
We start by understanding your customers, your channels and what you need handled with care.
We design the operational layer — scripts, escalation paths, tooling and reporting — to match your standards.
We run the operation as a partner, with clear metrics and steady communication.
Tell us about your operation. We'll come back with a proposal tailored to your scale and goals.